Ordering

Placing an order

• Can I send flowers abroad?
• How can I use my gift card on Eflorist?
• What do I do if I have special requests regarding my order?
• How do I know if my order was successful?
• I don't have a phone number for the recipient, how do I proceed?
• Can a foreign phone number be used as the delivery phone number for deliveries in the UK?

See all 18 articles

Amendments and cancellations

• Can I change my order?
• Can I cancel my order?
• Can I add a product to my delivery after placing an order?
• Can I change my card message after placing my order?
• Will I receive a refund if my order has been cancelled?

Discount Code

• Where can I enter a discount code?
• Can I get a discount code?
• Why is my discount code not working?

Corporate

• Can I receive a VAT statement for my order?
• When will I receive the invoice for my corporate order?
• Can I place a corporate order?

Payment

• My payment failed.