At Eflorist, we understand that circumstances can change, and you may need to cancel your order. In this article, we'll provide you with information on cancelling your order and the factors to consider based on the delivery timeframe chosen.
Cancelling Your Order:
If you need to cancel your order, we're here to assist you. Please contact our customer support team, and they will guide you through the cancellation process. We understand that sometimes things don't go as planned, and we're here to support you in making any necessary adjustments.
Next-Day or Same-Day Delivery Orders:
For orders with next-day or same-day delivery, cancellation may not be possible in certain situations. This is because our team begins preparing the bouquet promptly to ensure its timely delivery. However, we encourage you to contact us as soon as possible, and our team will assess the order status to explore potential cancellation options.
We strive to accommodate your needs, including order cancellations. If you find yourself in a situation where cancellation is necessary, please reach out to our customer support team for assistance. While cancellation may not be feasible for next-day or same-day delivery orders, we're here to explore available options and provide guidance. Your satisfaction is our priority, and we appreciate your understanding and cooperation.