At Eflorist, we understand that sometimes you may need to make changes to your order. In this article, we'll provide you with information on modifying your order and highlight considerations based on the selected delivery timeframe.
Requesting Order Changes:
If you need to make changes to your order, we're here to help. Please contact our customer support team using the provided link below, and a member of our dedicated team will assist you.
Next-Day or Same-Day Delivery Orders:
For orders with next-day or same-day delivery, it's important to note that changes may not be possible in certain cases. This is because our team starts promptly to create and prepare your bouquet for timely delivery. However, we encourage you to reach out to us as soon as possible, and we will assess the order status to explore potential options for modification.
Peak Periods
Please be informed that during peak periods such as Mother's Day, Valentine's Day, and Christmas, the volume of orders received by our suppliers may make it challenging to amend or cancel orders. While we will make every effort to accommodate your request, it is important to note that it is highly probable that these changes may not be possible. We will provide a notification on our website regarding this matter.