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Confirmation and Delivery

Confirmation and Delivery

Questions regarding order confirmation, delivery guarantees, addresses, issues, and timeframes.

Delivery

Can you guarantee delivery on a specific date?
What is my order status?
Can I track my order?
Can I choose what time my bouquet will be delivered?
Will my flowers be delivered by a courier or a florist?
What happens if no one is home when the flowers are delivered?

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Delivery issues

How do I know who sent me flowers?
What happens if the recipient isn't home on the day of delivery?
Why has my order gone back to the depot?
Why is my bouquet not arriving on the day I selected?
Why hasn’t my order been delivered?
It says my order has been delivered but it hasn’t?

Confirmation

Where can I find my order number?
Where is my confirmation email?

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