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Quality and freshness
Quality and freshness
Find out about flower care, freshness guarantees, flower quality, packaging, and appearance.
Bouquet appearance
How do the bouquets differ in different price categories?
How many flowers are there in the bouquet?
My peonies look different to the website photo
What does delivered in bud mean?
The bouquet looks different to the website photo
Flower quality
Why Do My Roses Have Darkened Outer Petals? Understanding Guard Petals
Why did my flowers not last 7 days?
Freshness guarantee
Do I have a warranty on my purchases?
7 - Day Freshness Guarantee
Packaging
My box is damaged?
How are the flowers packaged?
Bouquet Care
How do I care for my bouquet?